“I HATE ACCOUNTING ! ” Not many business owners tell me how much they ‘love’ accounting. In fact, it’s usually quite the opposite. People who own a business typically are in love with their trade and often loath the numbers part of running the business. The hard truth is, you simply can’t minimize the importance [...]
Creating “Customer Value” is vital to creating business success and profits, in today’s economy more now than ever before. How do we create that value? Most will say that we do so by offering a great product, shipping on time, and offering customer support when needed. That is all correct. However, let’s look a bit [...]
